At Trendoraz, operated by Shopatar Fashions, we are committed to ensuring a seamless and hassle‑free shopping experience. In this Policy, “we,” “us,” and “our” refer to Shopatar Fashions, while “you,” “your,” and “user” refer to you, our valued customer. By making a purchase through our site, you agree to the return and refund terms outlined below:  

Eligibility for Returns  

• Items must be unused, unwashed, and returned in their original condition with all tags, labels, and packaging intact.  
• Products that are worn, cleaned, or altered in any way are not eligible.  
• Return requests must be submitted within 48 hours of delivery—via email to our team within this time frame.  
• Items failing to meet these requirements will not be accepted.  

How to Initiate a Return  

1. Submit a Request: Email your return request, including your Order ID and reason for return, to shopatarfashions@gmail.com.    
    
2. Provide Evidence: If the item is damaged, defective, or incorrect, include clear photos to help expedite the process.    
    
3. Follow Instructions:  Upon approval, we will send you the return instructions.    
    

Please note: We reserve the right to refuse returns that don’t meet our guidelines.  

Refund Process & Timeline  

Once we receive your item, our team will inspect it to confirm compliance with return conditions. You will be notified regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within 5–7 business days. A confirmation email will be sent once the transaction is complete. This timeline aligns with standard practices in India, where digital transaction refunds are typically initiated within 5–7 business days.  

Partial Refund Guidelines  

If an item only partially meets the return criteria—such as minor damage or missing packaging—we may offer a partial refund at our discretion.  

Damaged, Defective, or Incorrect Items  

If you receive an item that is damaged, defective, or not what you ordered, please request a return within 48 hours of delivery. Provide clear photos to help us resolve the issue promptly.  

Let’s Connect  

Questions or suggestions? Drop us a note at shopatarfashions@gmail.com, we’ll reply soon to ensure your experience with us is smooth and stylish.    
 

Thank you for choosing Trendoraz. Your trust in us is invaluable, and we’re here to ensure your experience remains exceptional.